1. Information We Collect

We collect two types of information:

  • Personal Information: This refers to data that can be used to identify or contact you personally, including but not limited to your name, email address, and any information you provide through forms, comments, or other direct interactions with our website. You may also provide personal information when signing up for newsletters or creating an account.
  • Non-Personal Information: We automatically collect certain data from your device, such as your IP address, browser type, operating system, and how you navigate through our website. This information helps us enhance our services and improve user experience without identifying any individual specifically.

2. How We Use Your Information

We utilize the information we collect in several ways, including but not limited to:

  • Improving User Experience: The personal data you provide allows Victor, our AI-powered virtual travel expert, to tailor recommendations and travel insights specifically for you. Your data helps us better understand user preferences and enhance the content we deliver.
  • Communication: We may use your personal information to communicate with you, including responding to inquiries, sending newsletters, or providing updates on our services.
  • Analytics and Website Improvements: Non-personal data helps us analyze website traffic, understand user behavior, and optimize our content and user interface. This information is also used to maintain and improve the security of our site.

3. Sharing Your Information

We value your privacy and do not sell, trade, or otherwise share your personal information with third parties, except in the following circumstances:

  • Service Providers: We may share your data with trusted third-party vendors or partners who assist us in operating our website or providing services to you (e.g., web hosting, analytics). These partners are bound by confidentiality agreements and are prohibited from using your information for purposes other than assisting Pillar Travel.
  • Legal Obligations: We may disclose your personal data if required by law or in response to legal requests, such as subpoenas or court orders.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your browsing experience and gather data on how users interact with our website. Cookies are small data files that are stored on your device when you visit our site. These help us:

  • Save your preferences for future visits.
  • Understand and save user preferences based on previous site activity.
  • Compile aggregate data about site traffic and interaction to optimize future site features.

You may choose to disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our website.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Non-personal data may be retained indefinitely for analytical purposes.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding the personal data we collect about you, including:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request corrections to any personal data that is inaccurate or incomplete.
  • Deletion: You can request the deletion of your personal information, subject to any legal obligations we may have to retain it.
  • Opt-out: You may unsubscribe from newsletters or other communication at any time.

To exercise any of these rights, please contact us at [[email protected]].

7. Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the Internet is 100% secure. While we take all reasonable measures to protect your personal information, we cannot guarantee absolute security. You acknowledge that you provide your personal data at your own risk.

8. Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by Pillar Travel. Once you click on these links, we are no longer responsible for your data privacy or the content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the “Effective Date” at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact us at:

Pillar Travel
Email: [[email protected]]
Website: [https://pillartravel.com]

By using Pillar Travel, you agree to this Privacy Policy and consent to the collection and use of your information as described herein.